FAQ
What You Need to Know
DO YOU SHIP WORLDWIDE ?
Yes we do , shipping cost may vary from one country to another , we prefer shipping by sea since more immersion cooling system and Dry coolers and large in terms of size , but so countries have only the options for air freight which usually more costly , get in touch with for shipping quote to your location
HOW CAN I ORDER A CUSTOM SIZE IMMERSION OR DRY COOLER?
First we need to know the number of miners you have , model and their total power consumptions
Then space limitation is a factor for scaling up , send us the measurements of your facility , so we can design the system based on your mining facility
HOW CAN I ORDER?
For any order less than 3 units , prices are listed on our websites , keep in mind shipping cost will be quoted separately upon payment
for any order greater than 3 units , please email us directly to get special prices and discounts
PAYMENT :
We accept Paypal and Credit card (use Paypal payment link at Check out / Payment page)
WHAT ARE POWER REQUIREMENT FOR YOUR SOLUTION ?
The simple answer is we can do any setup depends on customers requirement
there are existing standards in the market for voltage ranging from : 220V to 480 V single of three phase , 50 Hz as well as 60 Hz , contact us directly if you have any specific setup
PRICING
Prices Listed here are for Crypto and Bank wire payments , if you wish to process payment through Credit card or paypal we do accept these payment for certain countries ,there is a 5% processing fee , please email us to send you an invoice / quote
Warranty
The system comes with a 6 months warranty from the date of delivery, replacement parts can be supplied after warranty expires
spare parts will be supplied free off charge during warranty period , customers will bear shipping cost
WHERE CAN I FIND AN INTRODUCTION VIDEO ?
Check the link below for a full intro of our system as well as its installation :
If you have further questions, don’t hesitate to reach out.